Cancellation and Refund for Non-Festival Events

There is a $20.00 processing fee associated with all Refunds and Cancellations.


  • Reservations cancelled more than 14 days in advance of the first night’s stay


  • Reservations cancelled between 13 and 3 days in advance of first night’s stay


  • Reservations WILL NOT be refunded if cancellation occurs with 2 days or less remaining before first night’s stay

Cancellation and Refund for Festival & Events

The purchase of tickets and campsites for major music festivals are non-refundable. All sales are final. There are no exceptions. Event is rain or shine. Additionally, this policy applies to campsites that are reserved for the entire week that the festival takes place (Sunday prior, through the end of the festival).
Management reserves the right to amend these rules and regulations at any time, without notice. If you have any questions regarding these policies, or require additional information, please contact us.